Extatic Ai is committed to maintaining a safe, respectful, and lawful online environment for all users. Certain categories of content are strictly prohibited when using https://extatic.ai and/or any of our online channels, platforms, products, or services, including all content contained therein ("Services").

The Services consist primarily of private chats with AI Companions and AI-generated media visible and accessible to individual users. Although users cannot upload their own media to the Services or share content with other users, the content described in this Blocked Content Policy is nonetheless prohibited and is subject to our moderation controls and reporting obligations.

1. Prohibited Content

The following content — including but not limited to text, images, videos, audio, and any other AI-generated content created on our platform — is strictly prohibited:

a) Child Sexual Abuse Material (CSAM). We maintain an absolute zero-tolerance policy toward CSAM and any content that exploits or endangers minors in any way, including but not limited to sexual exploitation, grooming, or any form of harm or harassment directed at minors. Attempting to create such content is itself a violation, regardless of whether any output is generated.

b) Content Resembling Minors. It is strictly prohibited to generate, request, or attempt to generate AI content that resembles, depicts, or exploits the likeness of minors — including fictional characters presented as minors, and adult characters framed as underage through age references, childlike physical characteristics, school settings, or similar contextual cues. Attempts to generate such content are flagged, reviewed, and removed by our moderation controls (see also our Underage Policy).

c) Non-Consensual Intimate Imagery and Deepfakes. We maintain a zero-tolerance policy toward the creation or attempted creation of non-consensual intimate depictions and images intended to resemble real, identifiable persons ("deepfakes"). Such content will be removed and appropriate action will be taken against anyone violating this provision. See our Content Removal Policy for the expedited removal process available to depicted individuals.

d) Impersonation and Celebrity Content. Content that impersonates real individuals, public figures, or celebrities — or that uses their name, image, or likeness without authorization — is prohibited, including any misleading attempt to impersonate or misrepresent others.

e) Non-Consensual Scenarios. Content that depicts, promotes, or glorifies non-consensual sexual activity, coercion, or sexual violence is prohibited.

f) Incest and Bestiality. Content depicting incestuous scenarios or sexual content involving animals is prohibited.

g) Human Trafficking and Exploitation. Any content that depicts, promotes, or facilitates human trafficking, sex trafficking, sexual exploitation, or physical abuse is prohibited. See our Anti-Trafficking Policy.

h) Violence and Harm. Content that incites, glorifies, or promotes violence, self-harm, suicide, terrorism, or harm to others is strictly prohibited.

i) Hate Speech and Discrimination. Content that promotes hate speech, discrimination, or harassment based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic is prohibited.

j) Illegal Content. Content that violates local, national, or international laws and regulations — including content related to illegal drugs, weapons, or activities that promote or encourage illegal acts — is strictly prohibited.

k) Privacy and Intellectual Property Violations. Content that infringes the privacy, copyright, trademark, or other intellectual property rights of any person or entity is not permitted, including the disclosure of personal information without consent.

2. Content Responsibility

As a user of the Services, you are solely responsible for the output generated by the AI Companions through your input, including any text messages, voice messages, images, and videos. You must ensure that your interactions with the AI Companions comply with applicable laws, regulations, and our Terms of Service and other Policies — in particular the Community Guidelines and the Underage Policy — and you shall not engage in any illegal, unethical, or harmful activity while using the Services.

3. Content Moderation

While conversations between users and AI Companions are generally confidential, we have implemented content moderation controls based on our proprietary LLM technology to ensure compliance with our Policies. Our moderation operates at multiple levels:

• Input moderation: prompts and requests are screened before any output is generated. Requests that contain or seek prohibited content are blocked or altered.
• Output moderation: generated content is screened against the prohibited categories above.
• Manual review: flagged content and/or other content associated with the account may be manually reviewed by trained staff, who may take appropriate action, including content removal, account termination, or reporting to appropriate authorities.
• Keyword controls: we maintain lists of restricted terms whose use triggers automated flagging and review.

4. Reporting Prohibited Content

We maintain a zero-tolerance policy for CSAM. In addition to our other moderation and removal controls, we report known or detected CSAM to the National Center for Missing and Exploited Children (NCMEC) or other local authorities as appropriate.

If you believe there has been a violation of this Blocked Content Policy or any of our other Policies, or if you have questions about this Policy, please contact us at [email protected] or via the "Contact Us" section within the Services. Reports may be submitted regarding any content and will be handled in accordance with our Complaint Policy.

5. Enforcement and Termination

We reserve the right to suspend or terminate the use of the Services by anyone engaged in, or suspected of engaging in, violations of this Policy. Serious violations — including any attempt to generate CSAM, content resembling minors, or non-consensual intimate imagery of real persons — result in immediate and permanent account termination and, where appropriate, referral to law enforcement. Users will not be refunded for moderation or enforcement actions taken in response to violations of our Policies.